Privacy Policy for Monster Invoicing
Effective Date: July 30, 2025
Monster Invoicing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our software platform ("Service").
By using Monster Invoicing, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Account & Contact Information
- Name
- Email address
- Company name
- Business address
- Phone number
b. Payment Information
- Billing details (collected and processed securely via our third-party payment processor)
c. Usage Data
- Login timestamps
- Features accessed
- Device and browser type
- IP address
d. Client & Job Information
- Customer names, addresses, and invoices entered into the platform
- Notes, attachments, photos, and transaction history you store in your account
We do not sell or rent your information to third parties.
2. How We Use Your Information
We use your data to:
- Provide and improve the Service
- Facilitate billing and payments
- Send service-related communications
- Respond to your inquiries and support requests
- Monitor and improve system performance and security
- Comply with legal obligations
3. Sharing of Information
We only share information with:
- Service providers (e.g., hosting, payment processors) who help us operate the Service
- Law enforcement or government agencies when required by law
- Other users within your organization (if applicable) based on your account role and permissions
We do not share your data for marketing purposes without your consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
You can adjust cookie preferences in your browser settings. Disabling cookies may impact functionality.
5. Data Retention
We retain your information:
- As long as your account is active
- For as long as necessary to comply with legal obligations or resolve disputes
- For backup, audit, and fraud prevention purposes
You can request deletion of your data by contacting us (see Section 9).
6. Data Security
We use industry-standard security measures, including:
- HTTPS encryption
- Secure data storage
- Limited access to authorized personnel only
Despite our efforts, no system is completely secure. Use the Service at your own risk.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to processing or restrict use
- Export your data in a readable format
To exercise these rights, contact us at contactmonsterinvoicing@gmail.com.
8. Children’s Privacy
Monster Invoicing is not intended for use by children under 13. We do not knowingly collect personal information from minors.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
📧 Email: contactmonsterinvoicing@gmail.com
📍 Address: PO Box 582, Ambler, PA 19002
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after updates constitutes acceptance of the revised policy.